Joe Farthing currently serves as a Customer Service Team Leader at Diligenta, a subsidiary of Tata Consultancy Services, since June 2022. Prior to this role, Joe worked as an Insurance Consultant at A-Plan Insurance from March 2022 to June 2022 and as a Customer Service Agent at Diligenta from February 2021 to March 2022. Joe’s earlier experience includes working as a Production Operator at Thermo Fisher Scientific from April 2019 to February 2021 and as a Front Desk Receptionist at Serco Leisure from July 2016 to May 2019, where responsibilities included customer service, data handling, upselling memberships, and managing enquiries and payments. Joe holds a Level 3 Extended Diploma in Business Studies from Queen Mary's College, Basingstoke, earned between 2017 and 2019.
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