Thomas Dickelé

Head of Customer Success Operations

Thomas Dickelé is an entrepreneur and the Head of Customer Operations at DiliTrust, where they focus on developing impactful customer success processes. They previously founded and managed Aster for over nine years before its acquisition by DiliTrust in 2024. With a background in corporate finance and strategic management, Thomas has honed expertise in account management, go-to-market strategy, and driving revenue growth. Their career includes roles at renowned companies such as Orange and Ernst & Young, where they contributed to innovative service deployment and strategic consulting. Thomas holds a Master of Science in Strategic Management from HEC Paris, along with an engineering degree from IMT Atlantique.

Location

Lyon, France

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