Alex Yeap

Alex Yeap is an accomplished Service Operations Senior Manager at NTT Ltd., where responsibilities include managing operations for service support across the organization, encompassing logistics, budget management, and P&L oversight since November 2020. Previously, as Service Delivery Lead at Dimension Data, Alex managed a specialized team in network equipment and logistics to ensure uptime according to service-level agreements. With extensive experience in various leadership roles, including Malaysia Head of Global Field Services at DXC Technology and Head of Mobility and Workplace Services at Hewlett-Packard, Alex has demonstrated expertise in managing client accounts across diverse industries, maintaining stakeholder relationships, and delivering IT solutions within specified SLAs. Educational qualifications include a Bachelor's degree in Computer Science from DeMont Fort University in the UK.