Alex Yeap is an accomplished Service Operations Senior Manager at NTT Ltd., where responsibilities include managing operations for service support across the organization, encompassing logistics, budget management, and P&L oversight since November 2020. Previously, as Service Delivery Lead at Dimension Data, Alex managed a specialized team in network equipment and logistics to ensure uptime according to service-level agreements. With extensive experience in various leadership roles, including Malaysia Head of Global Field Services at DXC Technology and Head of Mobility and Workplace Services at Hewlett-Packard, Alex has demonstrated expertise in managing client accounts across diverse industries, maintaining stakeholder relationships, and delivering IT solutions within specified SLAs. Educational qualifications include a Bachelor's degree in Computer Science from DeMont Fort University in the UK.
This person is not in the org chart
This person is not in any teams
This person is not in any offices