Gilbert Vinensig is a Senior Genesys Engineer at Dimension Data, where they have been enhancing the organization's Contact Centre platform since 2009. Prior to this role, Gilbert worked as a Technical Specialist at AAPT from 2007 to 2009 and also held a position as a Systems Administrator. Gilbert earned a Bachelor of Computing with majors in Systems Analysis and Design and Business Information Systems from Western Sydney University between 2000 and 2004. They are recognized for their ability to initiate and deliver changes in complex voice and data environments while continuously seeking to learn and adapt through hands-on involvement in live projects.
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