Martin Fishada is an experienced Client Delivery Manager at NTT DATA since June 2015, overseeing service operations with a focus on incident, problem, and change management, as well as IT security and network systems. Previously, Martin served as a Service Delivery Manager and Network Engineer at Dimension Data from January 2012, managing SLA compliance and KPI deliverables. Martin's earlier experience includes leadership as a Network Engineer at PT. Mastersystem Infotama and network-related roles at PT. Mitra Integrasi Informatika and PT. Tima Wisata. Educational qualifications include a degree in Information Systems from STIMIK PERBANAS and a certification in Network Administration from BINUS University.
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