Neil Graham is a Senior Network Engineer specializing in Routing & Switching at Dimension Data since October 2006. Responsibilities include managing break/fix issues across various technologies such as Cisco routers, Layer 2 and Layer 3 switches, Nexus series, WAN and LAN technologies, and Riverbed Steelheads. Prior experience includes serving as a Data Support Engineer at One Communications, where support was provided for small business networking needs, and as a Customer Support representative at Monster, assisting job seekers and employers. Neil also worked at RCN as a Tier 2 Universal Agent, addressing escalated support issues across voice, cable, and internet services. Neil holds multiple certifications, including CCNA and CCNP from Cisco, and RCSP-W from Riverbed.
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