Nic Dodds is an experienced Information Technology Operations Manager with a strong background in managing client services and service delivery processes across multiple industries. Currently serving at Dimension Data since December 2018, Nic oversees escalation management, client relationship management, and compliance with enterprise IT governance standards. Prior experience includes roles at Concor Construction and Murray & Roberts, where responsibilities ranged from strategic implementation to bespoke IT solutions development. Nic holds a Bachelor of Commerce in Financial Management and a Bachelor of Science in Computer Science from the University of South Africa.
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