Sandro Nascimento is a seasoned professional with extensive experience in delivery assurance and operations management, currently serving as a Senior Delivery Assurance Specialist at NTT DATA since January 2019. With a background that includes roles at NTT Ltd. and Dimension Data, Sandro has demonstrated expertise in overseeing IT field services teams, collaborating with architects and account teams, and ensuring alignment between sales strategies and delivery capabilities. Previous positions at IBM Integrated Technology Delivery and IBM Global Services involved managing global service delivery initiatives and technical support operations, highlighting a strong track record of process improvement and project management across multiple regions. Sandro holds a Bachelor's degree in Computer Systems Networking and Telecommunications and has completed a transformational leadership program at the Crummer Graduate School of Business.
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