Vino Govender has extensive experience in service delivery and management, currently serving as a Service Delivery Manager at Dimension Data since January 2011. In this role, Vino drives services profitability and monitors performance to achieve budgeted margins while identifying challenges and opportunities for automation within client accounts. Previous experience includes serving as the ITO Service Desk Manager/Operations Manager at Dimension Data, where Vino oversaw managed services for major clients, managed service transitions, and negotiated client service level agreements. Vino began the professional journey at Mondi Group as a Help Desk Manager, overseeing helpdesk staff. Vino's educational background includes studies at Merebank Secondary and the University of Wesville.
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