Yusuf Khan

Yusuf Khan is an experienced professional with a diverse background in IT and business management. Currently serving as a Delivery Assurance Specialist, Product Owner, and Senior BI Data Analyst at Dimension Data since 2017, Yusuf focuses on ensuring the accuracy of ITSM data in PowerBI Dashboards and managing survey mechanisms within the ITSM ticketing system. As the owner of AllStar AutoSpa since 2014, Yusuf oversees car wash services for various clients. Previous roles include Training Facilitator at CTU Training Solutions, Fleet Manager at Oceanland Logistics, and Team Lead at IBM, where responsibilities included implementing Lean and ITIL practices and managing global teams. Yusuf also has extensive technical support experience from positions at Dimension Data, Ivory Networking Systems, Business Connexion, and the Department of Agriculture, alongside a Microsoft Certification in MCSE obtained from Damelin.