Zaid Amod

Zaid Amod is an experienced professional with a comprehensive background in IT and customer service. Currently serving as Team Lead at Dimension Data since January 2021, Zaid has previously held roles at BCX, including Client Network Infrastructure Supervisor and ITILL Problem IT Analyst, where responsibilities involved identifying IT problems, managing major incidents, and liaising with problem coordinators. Prior positions include Network Consultant at Cell C, Upgrades Executive at Nashua Mobile, Customer Care Executive at MTN, and Risk Line Consultant at Standard Bank Group. Zaid also has experience as a Data IT Specialist at Vodacom, showcasing a broad skill set in IT support and customer engagement. Zaid holds a high school diploma from Topaz Secondary and has further education through Genpact.