Pankaj Kumar is a Tech Lead and GovTech Architect with over 18 years of experience in large-scale digital transformation across India, New Zealand, and Canada. Currently serving as Principal Technical Consultant at Diona and Tech Lead for the Ministry of Social Development in New Zealand, Pankaj leads the migration from a legacy Cúram-based CMS to a modern Salesforce WCC stack. Pankaj has developed innovative solutions such as a low-code/no-code framework for case workers, and is passionate about generative AI and public sector impact, actively sharing insights through Medium. Pankaj holds multiple AWS certifications and has received the IBM Service Excellence Award in recognition of significant contributions. They earned a Bachelor of Engineering in Electronics and Communications Engineering from Rajiv Gandhi Prodyogiki Vishwavidyalaya.
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