Mark Evans is a seasoned professional with extensive experience in business analysis and project leadership. Currently serving as a Senior Business Analyst at Direct Line Group since December 2023, Mark is focused on delivering PCI DSS V4.0 compliance initiatives. Previously, Mark held the position of Customer Documentation Business Lead at NFU Mutual, where responsibilities included developing a customer literature control framework to ensure governance and due diligence processes. Additional roles include Senior Technical Business Analyst at Barclays and Lead Systems Analyst at Direct Line Group, with earlier experience as a Business Requirements Manager at Direct Line Group, Business Consultant at HUON Corporation, and Business Analyst at AGF. Mark holds a Bachelor of Arts degree in English Studies from the University of Sunderland, completed in 1989.
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