Mark Moore is an experienced Senior Program Manager at M&G Prudential since January 2019, specializing in program oversight and technology change management. At Direct Line, where Mark has been Head of Technology Programmes, Projects & Analysis since June 2016 and also held the same title from January 2004, responsibilities include managing a large team of program managers and business analysts to achieve strategic goals, overseeing technology projects with budgets ranging from £250K to £10M, and ensuring effective delivery within claims and customer portfolios. Prior experience includes Project Manager at Churchill Insurance, where Mark implemented an online claims tracking function and managed recovery operations, along with roles in training and development management.
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