Rob M. is an experienced Digital Product Owner with a strong background in managing both mobile and web applications, currently leading initiatives at Direct Line Group since March 2022. With prior roles at BT and Direct Line Group, Rob effectively guided teams in developing user-centered digital solutions for businesses and consumers. Notable achievements include enhancing customer value in a mobile application with over one million downloads, optimizing B2B order tracking for SMEs, and implementing significant cost-saving measures. Rob holds a Bachelor's Degree in Business Management from Nottingham Trent University and has a history in business process improvement and strategic analysis from earlier positions.
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