Robert Cioffi

Robert Cioffi has a diverse work experience spanning several roles and industries. Robert began their career in 2013 as a Graphic Designer at WWE, where they worked until 2015. In 2008, they joined Geek Squad as an Advanced Repair Agent, troubleshooting and addressing hardware and software issues for various systems. Robert also performed data recoveries on computers and mobile devices. In 2014, Robert became a Freelance Graphic Designer, working independently until 2020. From 2015 to 2017, they worked as a Field Services Engineer at Xerox. In 2017, Robert joined Yale School of Management as an Information Technology System Engineer, providing Tier 2 & 3 troubleshooting and repairs for client equipment, as well as serving as personal tech support for Deans and VIPs. Robert's most recent role, starting in 2023, is with DirectBooks as an Information Technology System Engineer.

Robert Cioffi holds a Master's degree in Computer Information Systems from Boston University. Prior to that, they completed their Bachelor's degree in Graphic Design from Sacred Heart University, a journey that lasted from 2006 to 2014. In addition to their formal education, Robert is also an Apple Certified Support Professional (ACSP), though specific details about when and where they obtained this certification are not available.