Carlos Cano is an accomplished Support and Operations Manager at Directo.com since October 2015, where responsibilities include managing a team focused on end-to-end architecture and solution design for complex VoIP projects in the LATAM region, alongside defining technical strategies and exploring new business opportunities. Prior to this role, Carlos held the position of NGN/IMS Manager at Maxcom Telecomunicaciones from November 2007 to 2015, concentrating on NGN/IMS telecommunication network and billing design. Carlos also contributed to ALCATEL-LUCENT from September 1999 to October 2007, participating in VoIP support implementation and NGN projects. Carlos obtained a licenciatura from Universidad Tecnológica de México between 1994 and 1998.
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