Jeff Latham

Director of Customer Success at Direct

Jeff Latham has a background in communication technology and has held various roles in the vacation industry, from ski instructor to implementing software in property management companies. Currently, Jeff plays a crucial role as the Head of Implementation at Direct®, where Jeff oversees the onboarding process, educates clients on industry trends, and provides valuable insights to the product team. Jeff's experience includes managing client accounts, training employees, and organizing events in various roles within the industry. Jeff is dedicated to promoting innovation and building strong relationships with clients and prospective customers.

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Timeline

  • Director of Customer Success

    Current role

  • Head of Implementation