Brian Kim is a seasoned CX Technology Transformation Leader with over 28 years of experience in IT and media entertainment. They currently serve as a Director of Business Architecture at DIRECTV, where they lead initiatives that align strategy and innovation with operations. Brian's extensive background includes roles such as Senior Principal Consultant at Siebel Systems and Principal Enterprise/Solutions Architect at DIRECTV, demonstrating expertise in enterprise architecture and digital transformation. They hold a BS in Computer Science and Engineering from the University of California, Los Angeles. Passionate about leveraging technology to enhance customer experiences, Brian continuously seeks to drive operational efficiency and business growth.
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