Chris Kildow is a Senior Manager of Partner Operations - Technical Services at DIRECTV, where they manage the strategic relationships of multiple outsourced Technical Call Centers, ensuring contract compliance and high customer service standards. Previously, Chris served as a National Customer Service Manager at Humanscale, where they led improvements in performance metrics and staff utilization. With a background in various managerial roles across customer service and operations, Chris has built a reputation for enhancing operational efficiencies and increasing revenues. They hold a BS in Business Administration from the University of Northern Colorado.
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