Edwin Matos

Edwin Matos is the Director of Customer Experience Insights at DIRECTV, where they focus on enhancing customer interactions. Previously, Edwin held various managerial roles at AT&T and Cingular, including Area Retail Sales Manager and Senior Sales Program Execution Manager. They began their career in retail management with Cingular as an Assistant Store Manager. Edwin studied Business Administration, Management, and Operations at William Paterson University of New Jersey, where they continue their education.