Jennifer Parrish is a seasoned professional with extensive experience in process improvement and operational performance. They served as Director of Quality/M&P/Process at DIRECTV from 2018 to 2022 and currently hold the position of Senior Director of Customer Service Vendor Management at the same company. Prior to that, Jennifer worked at AT&T as a Manager of M&P/Quality/Process from 2004 to 2022. They are currently pursuing a Bachelor of Business Administration at Boise State University, having previously earned a Bachelor's degree in Management Information Systems and Business Analytics from Colorado State University-Global Campus.
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