Jim Tolan is a Sr. Specialist in Center Support at DIRECTV, where they excel in managing call center operations and developing talent. They previously served as a Manager in Technical Services at AT&T since 2009 and as an Assistant Manager at Walmart from 2002 to 2009. Their leadership approach is adaptive, enabling them to cultivate a diverse working environment while providing coaching and support to team members. Jim is dedicated to fostering agent development and ensuring customer satisfaction through effective communication and problem resolution. They graduated from Helena High School in 2001.
Location
Missoula, United States
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