Jwan Nash

Jwan Nash is a Senior Manager at DIRECTV in the Call Center for Customer Loyalty, where they focus on employee engagement and coaching to enhance performance. Previously, Jwan held various management roles, including Team Manager at PRC, LLC, and Area Manager at AT&T, emphasizing employee development and accountability. Jwan began their career as a CSR and rose through the ranks, gaining extensive experience in customer service and complaint resolution. Jwan is currently pursuing a Bachelor of Arts degree at Marshall University.