Shashi Thakur is a results-driven Senior Director of Technology Services Management at DIRECTV, with over 11 years of experience in managing technical teams and leading IT transformations in DevOps, ITIL, SRE, and AIOps methodologies. Previously, Shashi held various roles at DIRECTV, including Associate Director of Technology and Principal Analyst, and also worked at Acxiom and AT&T. With a master's degree in Computer Science from Middle Tennessee State University, Shashi specializes in IT operations, service management processes, and optimizing technology infrastructure.
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