Tamara Simone

Tamara Simone is an experienced professional specializing in strategic partner management, project and program management, and customer experience, with over twenty years in large call center operations at AT&T and DIRECTV. They served as Director of Collections at DIRECTV for over 15 years, where they excelled in achieving financial and customer retention goals. Currently, Tamara leads cross-functional teams to implement multi-year strategies aimed at enhancing employee experiences and customer satisfaction. They are also pursuing multiple educational endeavors in project management, business administration, and analytics to further their expertise.