Stephany Serna

Stephany Serna is a seasoned professional with extensive experience in client support and account management. Currently serving as Senior Manager of Client Support Services at DISA Global Solutions, Inc. since October 2020, Stephany oversees the Shared Services and Client Services departments, leveraging tools such as CRM Dynamics and SQL to monitor performance. Prior to this role, Stephany held various positions at Advanced Workplace Strategies, Inc. from June 2013 to October 2020, including Client Account Manager, where responsibilities encompassed managing customer service teams and overseeing domestic and international accounts. Earlier experience includes roles in human resources at New Horizons Computer Learning Centers of Southern California and management positions at Big Lots. Stephany holds a Bachelor of Arts in Business Administration and Management from California State University-Fullerton and multiple certificates, including a Certificate of Achievement in Real Estate from Saddleback College.