Joseph B.

Joseph B. has extensive experience in customer service and support roles, currently serving as a Customer Experience Analyst and previously as a Customer Experience Specialist at Discord since October 2018. Prior to this, Joseph worked at LendingClub as a Member Support and Payments Specialist, handling high call volumes and achieving excellent customer satisfaction ratings. Additionally, Joseph has experience in hospitality as a Host/Food Runner at Yankee Pier and in technical support as a Network Technician and Switchboard Operator at Saint Mary's College of California. Joseph began a career in customer service as a Cashier at Calmart, effectively managing transactions and assisting customers. Joseph holds a Bachelor’s Degree in Economics from Saint Mary's College of California.