Christopher Eide has extensive experience in technical support and customer service within the education technology industry. Currently serving as a Technical Support Specialist II at Discovery Education since June 2016, Christopher coordinates onboarding processes for districts, manages customer filters and sharing rules, and provides technical support for rostering and single sign-on (SSO). Prior roles at Discovery Education included Technical Support Specialist I and Product Support Specialist, focusing on similar responsibilities. Christopher previously worked at Comcast Cable from June 2009 to June 2016 as a CE3 Customer Specialist, providing phone support for technical, billing, and sales inquiries, and handling escalated issues. Christopher holds dual Bachelor's degrees in Marketing and Multimedia and Graphic Design from Champlain College, earned between 2005 and 2009.
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