Robert Dean is a global VP-level leader in Customer Success and Operations, recognized as one of CSC's 24 Most Influential Customer Success Leaders. They currently serve as the Head of Customer Success at DISHIO, focusing on scaling post-sales operations for a fast-growing SaaS platform. With over a decade of experience in SaaS, fintech, and cybersecurity, they have built effective frameworks to enhance retention and revenue growth. Robert is known for their expertise in collaborative strategies, mentoring high-performing teams, and delivering measurable results, and has actively engaged in the Customer Success community as a keynote speaker and workshop facilitator. They are pursuing a degree at Iowa State University.
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