Christopher Bofferding is an experienced Operations Manager with over 12 years in the contact center industry, currently serving as the Quality & Experience Manager at The Walt Disney Company. They have previously held management roles at VMC, Conduent, and Volt Customer Care Solutions, demonstrating expertise in Customer Service, Strategic Planning, and Business Process Improvement. Christopher began their educational journey at Texas A&M University before transferring to Palo Alto College, where they focused on Economics.
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