Ed Kim is an accomplished senior executive with extensive experience in customer engagement, marketing analytics, and product management across leading organizations. Currently serving as Senior Vice President of Customer Engagement at The Walt Disney Company, Ed Kim leads media strategy and customer relationship management for various Disney Experiences. Previous roles at Disney include Senior Vice President of Consumer Insight, Measurement & Analytics, and Vice President of Marketing & Sales Analytics and Optimization, managing teams focused on driving consumer insights and optimizing sales channels. Prior to Disney, Ed Kim held key leadership positions at Symantec, overseeing mobile strategy, business analytics, and product management for major product lines, as well as managing strategic planning for significant revenue-generating business units. Earlier in the career, Ed Kim was Product Line Manager at VeriSign, directing the managed PKI and device authentication product lines. Ed Kim holds an MBA from Harvard Business School, a Master of Engineering from Cornell University, and a Bachelor of Science from Virginia Tech.
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