Michael Gibson is an experienced professional with a diverse background in customer service and management within the hospitality and entertainment industries. Currently serving as a Vacation Advisor 2 at The Walt Disney Company, Michael provides vacation planning services and manages member accounts while ensuring service satisfaction. Previous roles include Relationship Banker at Truist, Assistant General Manager at Aloft Hotels, and multiple positions at The Walt Disney Company, where Michael excelled in guest experience and relationship building, showcasing expertise in problem-solving, coaching, and leadership. Michael's career includes a strong focus on operational efficiency, team engagement, and member satisfaction, supported by a comprehensive educational background from HACC, Central Pennsylvania's Community College.
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