Michelle Ramirez is a seasoned professional in guest experience and management, currently serving as a Manager at The Walt Disney Company since November 2023. With over two decades of experience at Walt Disney World, Michelle has held various positions including F&B Guest Experience Manager and Operations Guest Experience Manager, where responsibilities span multiple Disney-owned and operated food and beverage locations and guest services at Disney Springs. A member of the 19th Emerging Leaders Program, Michelle has also worked in educational roles at Florida State University and Rollins College. Michelle's educational background includes a Bachelor of Arts in Elementary Education and Teaching and Spanish from Rollins College, a Master of Arts in Spanish and Iberian Studies from New York University, and advanced studies at Florida State University towards a PhD in Spanish Language and Literature, among other credentials in hospitality and leadership.
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