Sumera Masood has a diverse background in content management and customer service, with experience from prominent organizations, including Disney and Deluxe Entertainment. Starting as an intern at Lighthouse Translations Online in 2015, Sumera progressed to roles such as Customer Service Agent at First Rate Exchange Services and Customer Service Specialist at World Duty Free Group. Sumera has held multiple positions at The Walt Disney Company, beginning as a Disney+ Content Management Coordinator and advancing to Manager in DTC Content Operations and Supervisor in DTC Content Fulfilment. Educational qualifications include a Bachelor of Arts in Modern Languages (Translation) and a Master’s Degree in Specialised Translation, both from the University of Roehampton. Expertise encompasses project coordination, vendor management, and compliance with technical specifications in content delivery.
This person is not in the org chart
This person is not in any teams
This person is not in any offices