Robert Aldrich is a seasoned Operations and Customer Success leader with a strong background in business analysis and relationship management. Currently, they serve as Co-Founder at CXGEN.AI and Vice President of Operations at OneReach.ai. Previously, they have held various roles, including Customer Success Manager at DevFactory and Vice President of Professional Services at Galaxy Systems, where they managed high-priority accounts and led multidepartmental initiatives. Additionally, Aldrich's extensive experience includes software development and consulting, illustrated by their work as Development Lead at ESP Software and Owner at Coesent Corporation. They are pursuing degrees in Humanities at Northwestern Michigan College and Computer Science at Control Data Institute.
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