Mike Adams is a seasoned professional in customer support and management, currently serving as the Senior Director of Customer Support at Distech Controls since November 2024. Prior experience includes a significant tenure at Schneider Electric from 2012 to 2021, where Mike progressed through roles from Senior Inside Sales Specialist to General Manager of the Advanced Metering Business, overseeing a €230M electronics operation, and ultimately to Director of Customer Satisfaction & Quality, leading a global team of 65 experts. Earlier career experiences include a Sales Associate position at Long & McQuade Music and a Sound Designer role at Digital Fiction. Mike holds diplomas in Marketing Management and Commercial Real Estate from the British Columbia Institute of Technology and in Digital Sound Engineering from Trebas Institute.
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