Christian Bourret

Christian Bourret is an experienced professional in technical support and business analysis, currently serving as an Analyst in Business Technical Services at Distributel since November 2021. Prior roles include Application Specialist for Customer Experience at Beanfield Metroconnect, where achievements included creating a customer portal and enhancing ticketing systems, and a Technical Support Triage position emphasizing ticket prioritization and staff coordination. Christian also held positions such as NOC Analyst at GTT, Technical Services Analyst at Accelerated Connections, Data Centre Technician at CentriLogic, and various roles at Canadian Tire and ADP Dealer Services, demonstrating a strong background in technology acquisition, system support, and customer relationship management.