Denis Leger, CPHR, is a seasoned professional with over 20 years of experience in contact centers. Currently, they serve as the Sr. Director of Residential Contact Centers at Distributel, where they manage customer service, technical support, and back-office functions. Previously, Denis held managerial roles at Primus Canada, where they directed successful project implementations and improved service delivery and revenue. Denis holds a Bachelor's degree in Management from Université de Moncton and a Certificate in Human Resources Management from the University of New Brunswick.
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