Luisa M. Johnson

Luisa M. Johnson has a strong background in customer service and sales support. Luisa M. started their career in 1997 as an Administrative Assistant at Theodore Daunno & Attorneys, where they coordinated appointments and prepared billing and collection of fees. In 1999, they transitioned to a role as a Network Command Operator at Fiserv, where they managed urgent escalations and supervised staff in handling electronic transactions. In 2004, they became a Customer Service Manager at Incent One, overseeing a small group of representatives and monitoring customer service calls. From 2005 to 2008, they worked as a Customer Service Representative at Kissimmee Utility Authority, handling inquiries and preparing work orders. Luisa M. then moved on to EFS as an Account Manager, serving as primary contact for assigned accounts and managing external and internal communications. From 2010 to 2017, Luisa worked at Quest Diagnostics, first as a Sales Support Coordinator and then as a Client Service Specialist, Service Solutions Representative, and Client Service Representative. In these roles, they provided support to sales representatives, handled customer inquiries, and ensured accurate data entry. Currently, Luisa is employed as a National Sales Associate at DiversiTech Corporation, where they interact with executive management, designs strategic business plans, and serves as a single point of contact for assigned accounts.

Luisa M. Johnson holds an Associate of Arts (AA) degree in Business Administration, which they earned from Bryant & Stratton College. However, the specific start and end years of their education are not provided.