Merna Ashraf is a professional with a background in customer relations and business development, holding a Bachelor’s degree in Media & Mass Communication from Ain Shams University. Experience includes a role as a Customer Relations Specialist at Majorel Africa, where Merna handled customer complaints for the Uber account, and as a Business Development Executive at Al Mokhtabar Medical Laboratories and Royal View for Real Estate, focusing on client account management and business expansion. Currently, Merna serves in Admin Operations at dKilo, continuing to enhance customer satisfaction and operational efficiency.
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