DLA-20 Insights is a behavioral health consulting firm led by Annie Jensen and Willa Presmanes, bringing over 25 years of DLA-20 research, training, and implementation experience. The DLA-20 is used in over 46 states, across more than 1,000 organizations, and has been adopted statewide in 14 states.
We believe behavioral health organizations deserve more than compliance — they deserve a clear path to continuous improvement. We help teams move from simply collecting data to using it with purpose, building provider confidence and driving meaningful outcomes for the clients they serve.
Our work is grounded in real-world clinical practice. We understand the demands placed on behavioral health professionals, and we design our training and consultation to be practical, sustainable, and staff-friendly — meeting organizations where they are and helping them build something that lasts.

DLA-20 Insights

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