Christopher Mutuma is a skilled Software Quality Assurance Tester at d.light since February 2020, specializing in writing test automation scripts and identifying suitable test cases for automation. Prior to this role, Christopher served as a Global Service Desk Analyst and Business Service Desk Analyst, where responsibilities included handling escalations and managing ticket creations using Jira Ticketing Tool. With previous experience at Multichoice Kenya as an IT Service Desk Administrator, Christopher has expertise in software installation and hardware maintenance, as well as providing technical support in various capacities at institutions such as the Independent Electoral & Boundaries Commission and the Ministry of Transport and Infrastructure. Educational qualifications include a Bachelor in Business Information Technology and a Diploma in Information Technology from Mount Kenya University.
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