Denis Ndiritu is an experienced professional in the electronics service industry, currently serving as the Regional Aftersales Manager at d.light since June 2017. Responsibilities include managing service center operations, ensuring technician productivity, addressing customer issues, and overseeing warranty claims and spare parts management. Previous roles include Service Center Manager and Senior Technical Manager at Samsung Electronics, where responsibilities encompassed achieving departmental targets and software testing for network compatibility. Denis began the career as a Technician/Customer Service personnel at Makarim Limited and a Field Service Technician at Computer Ways, Inc. Educational qualifications include a Bachelor's degree in Electrical and Electronics Engineering from the Technical University of Kenya, a Certificate in Electronics from Samsung Electronics Engineering Academy, and a Diploma in Information Technology from the Metropolitan Institute.
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