Steve Kamau

Steve Kamau is currently the Head of Aftersales at d.light, where they focus on enhancing service experiences for customers through efficient processes and extensive service networks. They have held various roles in customer service and operations management, including positions as Contact Center Manager at both Kencall and Samsung Electronics. With a Bachelor's degree in Education from Egerton University, Steve has developed a versatile skill set encompassing sales, data analysis, and teaching, continually striving to innovate and improve customer satisfaction. Steve's analytical nature and passion for technology drive their commitment to making customers smile.