Hernán Leissa is an experienced Operations and Product professional with over 10 years in the Fintech and Crypto industries. Currently serving as an Operations Response Manager at dLocal, Hernán previously built and led the customer experience team at Lemon, significantly increasing user engagement. Hernán's background includes roles as a Product & Customer Experience Manager at Grupo IEB and a Product & Customer Success Manager at Cobra Simple, where efforts were focused on optimizing user satisfaction and payment solutions. Hernán holds multiple degrees, including a Bachelor in Political Science and a Bachelor in Law from the University of Buenos Aires, as well as a Master's in Statistics.
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