Uwe Bergmann is an IT-Manager at the Deutsches Zentrum für Luft- und Raumfahrt e.V. and a Lead Service Delivery Manager at Devoteam. With over a decade of experience as an Account Delivery Executive at Hewlett-Packard, they developed a profound understanding of IT project and program management. Their expertise includes leading IT services and managing customer relationships while ensuring service quality and adherence to Service-Level Agreements (SLAs). Uwe's focus is on continuous improvement of service processes and strengthening customer relationships, drawing on their experience in ITIL processes and digital business solutions. They hold a Diplom-Ingenieur in Aerospace Engineering from Universität Stuttgart.
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