Thomas Prouvost

Thomas Prouvost is an experienced IT management professional currently serving as Chef de projet/Consultant at DMI since October 2021. Previously, Thomas held the position of Process Owner at Decathlon France, where responsibilities included building and animating major processes such as Incident Management and Request Management within a worldwide context. Thomas also worked as a Consultant ITSM et Process ITIL at Inetum, focusing on ITIL process maturity studies and the implementation of ITSM solutions. Earlier roles include Incident-Problem Manager at Oney and Responsable qualité at Atos. Thomas's expertise encompasses ITIL and ITSM practices, alongside a strong background in problem and incident management. Education was completed in Lille.