Alan Hayes is an accomplished professional with extensive experience in retail and managed services, currently serving as Managing Director - Retail at dnata since December 2019, where responsibilities include expanding the customer base and enhancing service delivery capabilities in the UK. Previously, Hayes held key leadership roles at Alpha LSG UK Limited, including In-flight Retail & Managed Services Director and General Manager - Management Services, overseeing strategic planning and operational excellence. Other significant roles include Partnership Manager at easyJet, Inflight Commercial Performance Manager at Thomson Airways, and Inflight Service Delivery Manager at First Choice Airways, as well as foundational experience as a Retail Store Manager at JJB Sports. Alan Hayes holds a BA Hons in Leisure Studies with Business Management and IT from the University of Manchester.
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