Elias John

Elias John is a seasoned professional in the travel and aviation industry, currently serving as the Service Desk Manager for dnata, overseeing a team of 28 and supporting 42 business applications across the UAE and UK. Elias has held various managerial roles, including Service Delivery Manager and Yield Development Manager, where responsibilities included relationship management with key airline partners and dynamic pricing strategies. Previous experience includes positions at Emirates as Business Systems Manager, Via Dubai Travel & Tourism as Travel Manager, and Al Naboodah Travel as Tours Manager, among others. Elias's career in travel began as a Reservation and Ticketing Supervisor at Bahrain International Travel, complemented by a Bachelor of Science in Financial Management from Kensington University and a Post Graduate Diploma in Business Management from Nehru College of Engineering & Applied Science.